FAQ

RETURNS & EXCHANGES
Do you accept returns or exchanges? 

Sun's Kiss is happy to offer full returns, less initial shipping charges & a $8.00 CAD restocking fee. If you are unsatisfied with your order, please initiate a return by reaching out at info@sunskiss.ca. Once approved, return shipping is buyer responsibility - please purchase a label with tracking through your preferred carrier. 

Please note Sun's Kiss is not responsible for lost or damaged returns.
Returns must be shipped within 10 business days of being marked delivered for a full refund back onto the original payment method.
Returns shipped after 10 business days will be issued a store credit.
After 30 days, we will no longer accept returns.
All items must be returned in their original state with no signs of wear.


Damages and other issues?
Please inspect your order upon receiving and contact us within 48 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and work with you to find a solution. Please include photos (if applicable) to expedite the process. 
Materials & Specs 
What are the glasses made from? 
All our frames are made from cellulose acetate. Acetate is a superior material to make glasses from as it is extremely durable, long lasting, lightweight, comfortable to wear and can produce high quality finishes, designs and colours.  
All our frames have nylon lenses. Nylon lenses are light, flexible, and offer high optical quality, about 70% better (ABBE value) than traditional plastic lenses.
Are they polarized?
Our Aviator collection is all polarized lenses.
Our Muse collection does not have polarized lenses.
Shipping 
Canada & USA
How long will my order take to get to me? 
Canada: Standard Tracked Shipping 2-8 business days
USA: Standard Tracked Shipping 4-7 business days  
Payment of duties or taxes are buyer responsibility.
 
What are the shipping rates? 
We offer free shipping for orders over $120.00 CAD in Canada & USA and a standard $10.00 CAD flat rate for orders below $120.00. 
International
Do you ship internationally? 
Sun's Kiss does offer World Wide Shipping ! 
Sun's Kiss does not charge any applicable taxes or duties imposed by the customs and revenue authorities in the destination country. Payment of duties or taxes are buyer responsibility; we cannot control these fees.
All international orders are FINAL sale and are not eligible for return.

More Fun Stuff

Where are you located? 
Sun's Kiss HQ is getting all the things done over here in Toronto, Canada.
What is your sign girl?
Taurus Sun, Libra Moon, Scorpio Rising <3